Nikki Punjabi — Technical Project Manager & Digital Transformation Leader in Dubai, UAE

Dubai, UAE  ·  Available for Engagements

Technical Project Manager  ·  Digital Transformation Leader
AI Delivery  ·  MarTech Strategy  ·  Enterprise Scaling

Results-driven leader with 12+ years delivering high-impact AI and enterprise technology solutions. Orchestrated enterprise-scale project portfolios for global brands — scaling digital platforms to 1.5M+ users while reducing timelines by 30% and driving 15% efficiency gains.

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Nikki Punjabi
NP
PMP · OMVP · Sitecore MVP
12+ Years Exp.
10+ Enterprise Projects
1.5M Users Scaled
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Areas of Expertise

01

Technical Project Leadership

Orchestrating cross-functional teams across enterprise digital programs — from RFP to delivery. $3M+ projects delivered, 30% improvement in task completion, proven stakeholder management across global brands.

PMPAgileScrum JiraAzure DevOpsSmartsheet
02

DXP & CMS Architecture

Deep expertise in Optimizely DXP and Sitecore — custom modules, third-party integrations, PowerShell automation, headless CMS strategies, and performance optimisation at scale.

Optimizely OMVPSitecore MVP Headless CMSStrapiAkamai
03

AI Delivery & MarTech

Connecting martech ecosystems and leveraging AI to drive measurable outcomes — from AI Virtual Concierge delivery to Oracle Eloqua migrations and Salesforce Marketing Cloud implementations.

AI DeliverySalesforce MC Oracle EloquaGen AIMarketing Automation
12 Years
of Delivery.

From developer roots to strategic leadership — across government, agency, and enterprise in the UAE and beyond.

2014 → Present
● PresentMay 2024
Technical Project Manager
Gravitas · Dubai, UAE

Led 5 enterprise projects valued at $3M+. Spearheaded 10+ high-value RFPs achieving 30% increase in successful acquisitions. Delivered AI Virtual Concierge bridging business requirements with technical development.

$3M+ portfolio delivered 30% RFP win-rate uplift
Apr 2024
Jul 2023
Technical Lead
Impact Proximity · Dubai, UAE

Led execution of 4 complex technical projects on time. Streamlined business processes driving 15% operational efficiency. Prepared 5+ RFPs resulting in 20% increase in project acquisitions.

15% efficiency gain 20% acquisition increase
Jul 2023
Feb 2023
Technical Project Manager
AmericanEagle.com · Dubai, UAE

Orchestrated a team of 7 (3 engineers, 2 designers, 2 copywriters), delivering 2 complex projects on time and within budget. Managed milestones in Jira achieving 30% task completion improvement and 25% efficiency gain.

30% task completion uplift 25% efficiency gain
Feb 2023
Apr 2017
Digital Experience Manager
Impact Proximity · Client: Dubai Tourism

Technical delivery of Visit Dubai and Dubai Tourism Government portals. Scaled user database from 200K to 1.5M in 4 years. Integrated Akamai, XTM, Eloqua, Salesforce, Google Analytics, and Algolia — achieving 25% system efficiency gain.

200K → 1.5M users 25% web traffic increase 50% productivity uplift
Apr 2017
Oct 2016
Senior Sitecore Developer
Mirum Agency · Client: Dubai Tourism

Spearheaded third-party integrations on Sitecore CMS 7.0 — social login, Skyscanner, Google Maps, Olapic, and XTM. Translated business requirements into dev tasks, achieving 80% reduction in post-implementation change requests.

80% fewer change requests
Oct 2016
May 2014
Sitecore Developer
Horizontal Digital · Vadodara, India

Built enterprise eCommerce website on Sitecore CMS 8.2. Created QA functional guides reducing testing time by 40%. Executed deployments across QA, UAT and Production achieving 25% reduction in deployment issues.

40% QA time reduction
Key Projects
Visit Dubai ADGM Six Flags Qiddiya SAB Bank Zand Digital Bank Fly Beond Airlines Saudi Ministry of Tourism Bissell eCommerce KGC Corporation

What People Say

"Nikki is one of the Sitecore Technical Leaders that I would depend on. I have worked with Nikki for almost 4 years and he has raised the bar for all the expectations. Having Nikki means a lot of achievements and infrastructure resilience. I wish to work with him again and I fully trust him on a professional and personal level."

Youssef Hakim Martech & Digital Transformation Managed Nikki directly · Aug 2022

"Nikki worked with me during his career transition from university to professional life. I was amazed by his grasping power to learn new things and technology quickly. He hardly requires any moderation and can work on any project independently. Famous for his dedication and quality of work. He always keeps learning and implementing new things."

Nilesh Thakkar AI Strategist · 4× Sitecore MVP Senior to Nikki · Jul 2020

"A rare combination of deep technical expertise and strategic thinking. Nikki bridges the gap between business vision and engineering execution effortlessly. His ability to deliver complex digital transformation projects — on time and within budget — sets him apart as a leader in the GCC tech landscape."

LinkedIn Connection Digital Transformation · UAE Professional Endorsement

Certifications & Awards

P
Project Management Professional
PMI · PMP (2022)
O
Optimizely Most Valuable Professional
Optimizely OMVP (2025)
S
Sitecore XP 9 Website Dev Certified
Sitecore MVP (2018)
G
Google Analytics Certified
Google (2023)
E
Oracle Eloqua CX Marketing Specialist
Oracle · Certified (2020)
M
Microsoft Certified Professional
Microsoft · MCP (2015)
AI
Practical Gen AI for Project Managers
Certified
MVP
Sitecore Most Valuable Professional
Sitecore MVP (2018)

Core Competencies

Project & Delivery
Agile DeliveryScrum Master Product OwnershipBacklog Prioritization Stakeholder ManagementSprint Planning Risk ManagementBudget ManagementSDLC
MarTech & Platforms
Salesforce Marketing CloudOracle Eloqua Google AnalyticsTealium Marketing AutomationCRM Integration SEOCustomer Data Platforms
Technical & Integration
Microsoft Azure.NET Framework React.jsJavaScript API IntegrationMicroservices CI/CDCloud Architecture
CMS & Tools
SitecoreOptimizely StrapiHeadless CMS JiraConfluence Azure DevOpsSmartsheet

Let's build
something
remarkable.

Whether it's a complex DXP migration, an AI-powered product, or an enterprise digital strategy that needs sharp technical execution — I'd love to connect.

Send an Email
↗
Call
+971 56 924 0597
↗
WhatsApp
Message me directly
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LinkedIn
linkedin.com/in/nikkipunjabi
↗
Read the Blog
blog.nikkipunjabi.com
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Download CV
Full résumé · PDF
↓